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Legal Information

Welcome to White Plains Movers. By accessing our website or using our moving services, you agree to the following terms and conditions. Please read this information carefully before booking a service.


Terms of Service

White Plains Movers provides residential and commercial moving services in White Plains, NY, and surrounding areas. All services are subject to availability and confirmation.

By scheduling a move, you agree to provide accurate and complete information regarding your moving requirements. We reserve the right to refuse or cancel services in cases of unsafe working conditions, prohibited items, or incomplete booking details.


Estimates & Pricing

All quotes are based on the details provided at the time of the estimate. Final pricing may vary depending on:

  • Actual weight or volume of items

  • Additional services requested

  • Changes in move date, time, or location

  • Accessibility challenges (stairs, elevators, long carry distances, etc.)

We are committed to transparent pricing with no hidden fees.


Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. Accepted payment methods will be communicated during the booking process.

Failure to complete payment may result in additional charges or collection actions as permitted by law.


Cancellation & Rescheduling Policy

Customers must provide advance notice for cancellations or rescheduling requests. Late cancellations may result in a cancellation fee. Specific policies will be outlined in your service agreement.


Limitation of Liability

White Plains Movers handles all items with professional care; however:

  • We are not responsible for items packed by customers unless damage is directly caused by our handling.

  • We are not liable for delays caused by weather, traffic, mechanical issues, or other circumstances beyond our control.

  • Claims for loss or damage must be reported within a reasonable timeframe after delivery.

Details regarding valuation coverage and liability limits are provided in your moving agreement.


Prohibited Items

For safety and legal reasons, we do not transport hazardous materials, flammable substances, explosives, illegal goods, perishable foods, or high-value personal documents. Customers are responsible for transporting such items separately.


Website Disclaimer

The information on this website is provided for general informational purposes only. While we strive to keep content accurate and up to date, White Plains Movers makes no warranties regarding completeness, reliability, or accuracy.

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